For those who missed this flagship event, you can listen to some of the highlights in the IAB NZ Insights Podcast thanks to the power of Google NotebookLM and AI. Please note that this is an automatically generated AI podcast based on content from events and outputs and not the direct perspectives of the presenters or IAB New Zealand.
To keep it snappy (like a good retail media campaign) here are our top 7 outtakes:
1. Retailers Are Becoming Major Media Owners
Roger Dunn highlighted a major shift in the media landscape, noting that in the U.S., the top two media owners by audience reach are now retailers. This shift signals how retail media platforms are increasingly competing with traditional media giants for consumer attention.
2. Retail Media is a Commercial Growth Engine, Not Just a Performance Tactic
Sally Tobin emphasized that retail media must move beyond being a siloed budget line for trade. Instead, it should be viewed as a strategic asset that fuels long-term business growth and deeper retailer partnerships. Aligning retail media investment with broader business goals is key to sustained impact.
3. Unifying Brand, Shopper, and Retail Media Teams is Essential
Roger Dunn highlighted the importance of integrating brand, shopper, and retail media teams across the funnel to harness omnichannel strategies effectively. This unification transforms retail media into an ‘A-Team’ capable of delivering a seamless shopper experience and optimized marketing impact.
4. Full-Funnel Measurement and Collaboration Reduce Friction
Sebastian Dennis from Unilever and Daina Wilson from L’Oréal NZ underscored that retail media’s role extends beyond immediate conversions to building emotional connections and brand loyalty. Cross-functional collaboration among agencies, brands, sales, and retailers reduces operational bottlenecks, streamlining campaign approvals and creative asset production.
5. Retail Media’s Role in Omnichannel Commerce is Expanding
The event showcased how retail media is evolving well beyond online advertisements. It now includes in-store digital screens, branded product pages, and off-shelf merchandising blurring the lines between physical and digital shopping experiences to create a seamless omnichannel shopper journey.
6. Digital Out-of-Home (DOOH) is a Growing Opportunity
Ben Allman Regional VP Sales Broadsign emphasized that digital out-of-home advertising combined with programmatic tools provides scalable, measurable ways to extend retail media impact beyond e-commerce, opening new avenues to capture consumer attention in physical spaces.
7. Long-Term Partnerships and Trust Drive Sustainable Growth
With digital out-of-home and programmatic tools advancing rapidly, the focus should remain on building trust and transparency within the retail media ecosystem. Rory McDonald General Manager of Market Media reminded attendees that sustainable revenue growth relies on long-term partnerships rather than short-term media buys.