Facebook NZ case study: Jetstar Airways

Objective: Build a community on Facebook to support Jetstar’s growth in the New Zealand market

Solution: Engage people with relevant, compelling and real conversations as well as competitions and promotional giveaways, supported by Reach Blocks and Like and Poll Ads

Key Lessons:

  • The Facebook community typically responds best to compelling conversation that prompts a dialogue and shows they are being heard
  • Facebook Poll Ads can be a very effective way to engage people, especially when combined with giveaways.

>>View full case study (pdf)